Problem with The "Facepile social plugin"

José Rivas created the topic: Problem with The "Facepile social plugin"

Hi, i have a problem with my plugin facepile, i haven't notice before because i am "always" connected to Facebook. The website is www.libit.es
When i'm connected to fb, i can see the plugin in my website with faces of my friends who like also the facebook page

. But when i'm not connected to facebook, the plugin desappear . And when i'm connected with another account, the plugin shows only "x people like this"
Can you please hep me to configure right the plugin?
Thanks

#12423
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Support replied the topic: Problem with The "Facepile social plugin"

Dear customer,

Joomla Spider Facebook plugin works in this way.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#12460

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José Rivas replied the topic: Problem with The "Facepile social plugin"

Support wrote: Dear customer,

Joomla Spider Facebook plugin works in this way.

Oh!
So, for your website you don't use your own plugin?
As i can say, in your website the behaviour is different



Is there a way to have the same result?

#12464
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Support replied the topic: Problem with The "Facepile social plugin"

Dear Jose,

We are sorry for misunderstanding. Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll look into your issue as soon as possible.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#12479

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José Rivas replied the topic: Problem with The "Facepile social plugin"

Done! Twice even, cause i forgot the post link in first e-mail. Sorry for the spam and thank you for your help.

#12490

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Support replied the topic: Problem with The "Facepile social plugin"

Dear Jose,

We will look into your issue and contact you as soon as possible. Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#12501

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José Rivas replied the topic: Problem with The "Facepile social plugin"

Hi, you have the right tou asked me in the site.
Thanks.

#12545

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Support replied the topic: Problem with The "Facepile social plugin"

Dear Jose,

Thank you. Our developers are working to solve the issue. Please be patient. We will inform you about the results as soon as possible.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#12547

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