Hi there,

I am looking for a good possibility to show all members of us.
SpiderContacts seems to be a good way. Saturday I have to present the website. But I have a problem with the order.

I have contacts in two categories: active and passive.
I want to show first the active members (sorted by name) and then the passive ones.
But it doesn't matter, what numbers I enter in the backend (and click the save button) the order isn't nearly the way I want.

What am I doing wrong?

Best regards,
Jörg

Dear Jörg,

We have sent you the latest version of Spider Contact via email. Please try to update it and see if this solves your problem.

Hi there.

Thanks a lot!
Now it works great!

For your information:
I don't use messaging, but if I click in the backend on messages, I can see the SQL code in the attachment below.

Best regards,
Jörg

PS: One idea for suggestion. What about a drop-down in the frontend, that users can select, the order. e.g. sort by name, sort by category etc.

Dear Jörg,

Thanks for pointing this out. We've sent you the updated file. All you'll have to do is to reinstall it.

Also thanks for feature suggestion. We'll try to include that in the future releases of Spider Contacts.

Hello Spider Support,

i have the same problem with ordering the contacts. Is it possible, that you sent me also the newest version please?

Thank you.

Peter

Dear Peter,

Please send us the email address you've used to purchase the product and we'll send the latest version of the Spider Contacts via email.

Hi Spider man
I think i have got the same problem
(pro version installed 2 days ago)

1- contacts are not displayed in front end in the same order as they are displayed in the admin view, according to column Order
2- same for category : I could reproduce this problem on your demo site. I created a "category-2" with order=1, and put south park with order=2. If I create a new contact, in category menu I can see south park followed by category-2. This is not very important in admin, but more in front end: I would like that categories in "choose category" are displayed in the right order.

Could you send me the last version ? Thanks

... I omitted to state that
Menu used is "Spider contacts", defined with "order by id"

Dear Jean-Pierre,

Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email.

Dear support
Requested informaion sent to [email protected]
Best regards

Dear Jean-Pierre,

Done. Now you have one more option in your backend Order by menu called "Ordering". This will order items by the ordering you set in the backend.

Dear support
Great, it is OK, with "Order by" = "ordering" in the menu, for the Contacts
Thanks a lot.
- but in front end in "choose category" the categories are still in a wrong order. In my case, I would like the category "Administration - Gestion" in first position. Could you improve this also ?
Best regards

Dear Jean-Pierre,

We have sent you the fixed version via email. Also our component is updated with this options added.

Dear support
Fixed version installed. Problem solved !
Many thanks. Very good support

Dear support
I made some more tests :

1/ in front end
in full view if I click on "More" in a contact, or
in table view if I click on a contact picture, or
in short view if I click on "More" in a contact
I receive the error message:
Fatal error: Call to a member function get() on a non-object in /homez.667/anrabb/joomla25/components/com_spidercontacts/views/showcontact/tmpl/default.php on line 46

2/ in administrator
if I select "Contacts" then if I click on the down arrow for opening "Select a category" categoriesy are not ordered correctly.
I mention it but this is just a tiny problem.

Best regards

Additional info

Fatal error:
Call to a member function get() on a non-object in C:\xampplite\htdocs\joomla25\components\com_spidercontacts\views\showcontact\tmpl\default.php on line 46

occurs in this routine:
<?php
endif;
$menu = &JSite::getMenu();
$active = $menu->getActive();
$menuname = $active->params->get('page_heading'); <<<<< line 46
if($active->params->get('show_page_heading', 1)==1){
echo "<h1>".$menuname."</h1>";
}

If I remove this routine problem disappear (I don't need the page heading)

This error occurs with different navigators (II, FF, Chrome), with different templates and with Joomla 2.5.11 and 2.5.13

Dear Jean-Pierre,

Please change that code to

$menu = &JSite::getMenu();
$active = $menu->getActive();
if($active){
$menuname = $active->params->get('page_heading'); <<<<< line 46
if($active->params->get('show_page_heading', 1)==1){
echo "<h1>".$menuname."</h1>";
}
}

Dear support
New code works perfectly well (I have even tested it with and without page heading: OK in both cases)
Many thanks

Dear Support,

I've set the ordering of contacts in my backend to "order by Lastname".
When I now click on the More Link in a contacts short view and then go back to all contacts the order of the contacts is in a complete other way....

Here a link to my page:
http://neu.hockeyref.at/index.php?option=com_spidercontacts&view=showcube&categories=0,&order_by=last_name&Itemid=140

Many thanks for your help!

Dear Ulrich,

We will send you fixed version at monday.

Best regards
Web-Dorado team

Dear Ulrich,

We sent the fixed version to your email. Please check.

Best regards
Web-Dorado team

Dear support

I have found the following error when I created an article with 3 links which point to 3 menus respectively for spidercontacts full view, table view and short view.
When I click on one these 3 links I receive :

Fatal error: Call to a member function get() on a non-object in .../components/com_spidercontacts/views/spidercontacts/tmpl/default.php on line 58
or in
.../components/com_spidercontacts/views/showtable/tmpl/default.php
or in
.../components/com_spidercontacts/views/showcube/tmpl/default.php

This occurs in this routine:
$menu = &JSite::getMenu();
$active = $menu->getActive();
$menuname = $active->params->get('page_heading'); <<<< line 58
if($active->params->get('show_page_heading', 1)==1){
echo "<h1>".$menuname."</h1>";
}

This is very similar to the problem I submitted to you earlier in this forum for
... \com_spidercontacts\views\showcontact\tmpl\default.php on line 46

So I installed the same fix in these 3 modules
.../views/spidercontacts/tmpl/default.php
.../views/showtable/tmpl/default.php
.../views/showcube/tmpl/default.php
and problem has been solved

Here is the fix:

$menu = &JSite::getMenu();
$active = $menu->getActive();
if($active){
$menuname = $active->params->get('page_heading');
if($active->params->get('show_page_heading', 1)==1){
echo "<h1>".$menuname."</h1>";
}
}

Best regards

Many thanks, now it works perfect for me!

Best regards
erdchen

Hi I can not set the order of the contacts as reported by others do I need an updated version?
I have version 1.3.3 July 2012.

Dear trevor,

Could you please give us (to [email protected]) admin access to your site, by indicating the forum post id in your email subject. We'll try to fix the problem as soon as possible.