Images not showing - always same answer ?!?

siroliver created the topic: Images not showing - always same answer ?!?

As posted by a lot of other users, I have the same problem with the pictures not showing anywhere on the site. I would like to purchase, but I am not really confident about it if I see that your response to this problem is everytime the same : "send us access to your site!"

If necessary I will do so, but as it seems to be a recurrent problem, why not answer once for all?

On the product detail page, the lightbox doesn't seem to work neither.

Can you please help me? (Maybe without accessing my backend?)

#15463
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Support replied the topic: Images not showing - always same answer ?!?

Dear customer,

This issue is mostly connected with the themes the users use, hence in order to solve your issue we really need admin access. So please fell free to share admin credentials with us(to [email protected]) which you can close just after the issue has been fixed. Thank you.


Best regards,
Web-Dorado team


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Wordpress plugins ,
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#15467

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