Displaying Widget categories for multiple events
Stephen Zagarola created the topic: Displaying Widget categories for multiple events
I have 2 overlapping events that are in 2 different categories scheduled on one day but widget is only showing one category color bar for that day. How can I get widget to split the category color bar into two colors on a calendar day like you show them on your Wordpress Calendar page web-dorado.com/products/wordpress-calendar.html ?
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9 years 6 months ago
Support replied the topic: Displaying Widget categories for multiple events
Dear Stephen,
Can you please give us a link to your widget calendar page?
Best regards,
Web-Dorado team
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9 years 6 months ago
Stephen Zagarola replied the topic: Displaying Widget categories for multiple events
nwcpe.com/stand-alone-courses/
The specific problem is on October 10, 2014. There are two courses (categories) that day but only the green one is displayed. It should be displaying a green half bar and a blue half bar on October 10, 2014.
Thanks!
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9 years 5 months ago
Support replied the topic: Displaying Widget categories for multiple events
Dear Stephen,
Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll look into your issue as soon as possible.
Best regards,
Web-Dorado team
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9 years 5 months ago
Fred Russo replied the topic: Displaying Widget categories for multiple events
Has this been resolved? I am having th same issue.
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9 years 5 months ago
Support replied the topic: Displaying Widget categories for multiple events
Dear Fred,
Please give us (to [email protected]) the link to your website and admin access to it. We'll try to fix the problem as soon as possible.
Also please don't forget to mention your forum post link in the e-mail.
Thank you.
Best regards,
Web-Dorado team
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9 years 5 months ago
Fred Russo replied the topic: Displaying Widget categories for multiple events
Our WordPress is on our Intranet and there is not a way for me to give you access. We are a bank... Is there a break in the current version? Why would you need access? Your Calendar either functions or it does not. This was working with the free version and is broken only after purchasing.
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9 years 5 months ago
Support replied the topic: Displaying Widget categories for multiple events
Dear Fred,
Please be informed, that these issues are unique on each website. The problem might be caused by a conflict with other plugins and/or the theme installed to your website.
So we could manage a screenshare session to take a look at the issue. Please let us know if you want to do this.
Thank you.
Best regards,
Web-Dorado team
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9 years 5 months ago
Fred Russo replied the topic: Displaying Widget categories for multiple events
Yes, I have just requested that we do a screen share with [email protected] hopefully we can get this resolved. Thanks
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9 years 5 months ago
Support replied the topic: Displaying Widget categories for multiple events
Dear Fred,
Thank you, we will check it right now.
Best regards,
Web-Dorado team
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9 years 5 months ago
Fred Russo replied the topic: Displaying Widget categories for multiple events
That fixed this on our test box. Unfortunately that was our test site and subsequent our WebEx I copied the file bigcalendarmonth_widget.php to the production server. That fix does not work there. They are exact copies of each other however. Was there something I missed?
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9 years 5 months ago
Fred Russo replied the topic: Displaying Widget categories for multiple events
Can you help please? We need this fix in production as we go live on Tuesday next week.
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9 years 5 months ago
Support replied the topic: Displaying Widget categories for multiple events
Dear Fred,
Please try copying the plugin folder from the test site's FTP. If this action does not resolve the issue on the main site, please let us know.
Thank you.
Best regards,
Web-Dorado team
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9 years 5 months ago
Fred Russo replied the topic: Displaying Widget categories for multiple events
This did not resolve it. I will send another webex invite as soon as I can. Thanks!
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9 years 5 months ago
Support replied the topic: Displaying Widget categories for multiple events
Dear Fred,
Please send the invitation tomorrow during 12 PM to 6 PM in GMT+4 time zone.
Thank you.
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Web-Dorado team
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9 years 5 months ago
Fred Russo replied the topic: Displaying Widget categories for multiple events
I just sent the invitation and you can join in as I am in the webex.
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9 years 5 months ago