Event widget popup description does not render

David North created the topic: Event widget popup description does not render

Hi
When editing or creating a new event, adding a good description doesnt work, html such as h3 or br or img does not render at all. I have added screens of before and after.





After hitting the save, the code gets converted. and when viewed on website, appears similar to the after screen shot.

Site is www.royalhanoverlodge.com/

Also this calendar widget does not load on Chrome on Android 4.4.4.4 mobile phone.

#23969
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David North replied the topic: Event widget popup description does not render

This is happening in category descriptions as well so it looks to be a wider problem than just the pop up descriptions.

#23972

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Support replied the topic: Event widget popup description does not render

Dear John,

Please contact us to [email protected] and let us take a look at your issue. Don't forget to mention full forum link and temporary admin credentials in email.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#24035

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Jon McGrath replied the topic: Event widget popup description does not render

I can confirm this issue. Popup isn't rendering in Firefox or Chrome but does in IE. Not only that but even the category colors fail to render on the calendar widget in Firefox and Chrome but render in IE.

I wish to get the pro version once this issue is resolved so I can resize the widget etc... This should be a general patch fix not an individual website issue right?

#24064

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David North replied the topic: Event widget popup description does not render

I find this happens in all my browsers including IE.
It seems many supports tickets have been created about the same issue so it must be a global problem.

#24065

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Support replied the topic: Event widget popup description does not render

Dear Users,

Could you please contact us to [email protected] and let us to take a look at the issue? Please mention the full link to your forum post in your e-mail.Also please include temporary admin credentials to your website in the mail.

Thank you


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#24125

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David North replied the topic: Event widget popup description does not render

I have replied twice to your original request sending from [email protected]
These where sent on the 15th.

I will resend but it looks like your not getting them as I insert links, ID's , passwords and links to this ticket and the other one.

I will resend in immediately.

#24129

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David North replied the topic: Event widget popup description does not render

I have now resent the information requested, can you please confirm you received this.

#24130

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Support replied the topic: Event widget popup description does not render

Dear David,

We received your email. We'll proceed it within 24 hours.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#24150

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David North replied the topic: Event widget popup description does not render

Please close this ticket as I have moved to another Calendar pluggin.

#24180

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