Images in Email to Administrator

Scott White created the topic: Images in Email to Administrator

Im having trouble inserting an image into the email to admistrator.

I think the problem is, although Im using a relative URL (example.com/images/image.jpg), upon saving it reverts to img src="images/image.jpg" I cant seem to edit it in the source either, it will always revert back.

As such images dont display in emails, they show up as a broken link.

Is there any way around this?

#20081

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Support replied the topic: Images in Email to Administrator

Dear Scott,

Please try using an absolute URL, e.g. example.com/image.jpg.
Thank you.


Best regards,
Web-Dorado team


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#20099

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Scott White replied the topic: Images in Email to Administrator

I have been doing that, the problem is once I enter it the url path is removed in the source and it changes to:-

<img src="logo.jpg" alt="" width="400" height="230" />

It doesnt seem to matter if I use the Insert image button or type it in the source code.

Please see attached screen shot

#20102
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Support replied the topic: Images in Email to Administrator

Dear Scott,

Please give us (to [email protected]) temporary admin access to your website. We will take a look and try to fix the problem as soon as possible.

Also please don't forget to mention the full link of your forum post in the e-mail.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#20103

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Scott White replied the topic: Images in Email to Administrator

Done, thankyou

#20104
The following user(s) said Thank You: Support

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Marco Barbieri replied the topic: Images in Email to Administrator

Im having the same problem!

How this was resolved?

#24648

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Support replied the topic: Images in Email to Administrator

Dear Marco,

Could you please contact us to [email protected] and let us to take a look at the issue? Please mention the full link to your forum post in your e-mail.Also please include temporary admin credentials to your website in the mail.

Thank you


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#24683

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Marco Barbieri replied the topic: Images in Email to Administrator

done... waiting the reply

Regards,

Marco

#25558

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Support replied the topic: Images in Email to Administrator

Dear Marco,

We have already replied you with email.

For other users who may have this issue please do the following process is the following Plugin>Editor>TinyMCE Editor> URLs> change from relative to absolute.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#25576

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