not able to generte csv or xml

Geoffrey Ontiri created the topic: not able to generte csv or xml

I am using the form maker on numerous entity recently I could not be able to generate an csv or xml report in the submission Once I click on it it redirects like for example the csv this the url link it redirects to index.php?option=com_formmaker&task=generate_csv&format=row&id=12&checked_ids= and it does nothing after that

#16953

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Support replied the topic: not able to generte csv or xml

Dear Geoffrey,

Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.


Best regards,
Web-Dorado team


Joomla extensions ,
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#16954

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Geoffrey Ontiri replied the topic: not able to generte csv or xml

It would be difficult to give access to our website administration area am sorry its against the policy and will put me in an awkward situation there is no other way out

#16956

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Support replied the topic: not able to generte csv or xml

Dear Geoffrey,

First of all please update the extension to the latest version. If it doesn't fix your issue please turn on error reporting and tell us what errors you get on that page.


Best regards,
Web-Dorado team


Joomla extensions ,
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#16961

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Geoffrey Ontiri replied the topic: not able to generte csv or xml

I Cant see where to update the component from please guide me

#16970

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Support replied the topic: not able to generte csv or xml

Dear Geoffrey,

Please log in to your account in our website with your log in details and you will find the latest version in My Products section.


Best regards,
Web-Dorado team


Joomla extensions ,
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#16973

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Geoffrey Ontiri replied the topic: not able to generte csv or xml

No change and now my submission button not working including the notifiaction mail to the one filling the form

#16986

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Support replied the topic: not able to generte csv or xml

Dear Geoffrey,

Can you please turn on error reporting and tell us what you get on that page ?


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#16994

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Geoffrey Ontiri replied the topic: not able to generte csv or xml

No error been shown when

#16995

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Support replied the topic: not able to generte csv or xml

Dear Geoffrey,

We have answered to your mail. Please check it. Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#17002

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