Email Submissions form unwanted chain email inbox

Wayne Lau created the topic: Email Submissions form unwanted chain email inbox

Hi there,

We get about 10 form submissions to our email address a day. About 3 days ago, form maker started doing something odd and started grouping email submissions together as seen below.

i.imgur.com/lJHOf7Y.jpg

i.imgur.com/lJHOf7Y.jpg


Before, each form submission would be a separate email and we would like to keep it that way.

Could I receive some feedback on how to fix this so that we dont receive a giant block chain of form submissions? Thank you in advance

#16523

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Support replied the topic: Email Submissions form unwanted chain email inbox

Dear Wayne,

Please be informed, that this is a GMail setting. Please go to Settings > General and set Conversation View to Off.
Thank you.


Best regards,
Web-Dorado team


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#16537

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