Email submission field

Ruth created the topic: Email submission field

Hi there

I am using formmaker for Joomla vs 3 and I had a query.

In the form, in the email field that I have set up which is intended to be an email address to be used to confirm a purchase (through the paypal function) - if I enter an email address which is from a domain hosted on the same server as this site I am working on, then the confirmation email (email to user) works. If I add an email address in this field which is googlemail, or yahoo, the confirmation email is never received.

I hope that makes sense?
Any idea what this might be? Is it something in the form options, or is it a more global configuration issue in my website?

#14978

Please Log in or Create an account to join the conversation.


Support replied the topic: Email submission field

Dear customer,

It is connected with your domain settings. Some servers set restrictions on other email addresses.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#14985

Please Log in or Create an account to join the conversation.


Time to create page: 0.165 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us