Hi,

the captcha keeps giving the error:Error, incorrect Security code. Eventhough the correct code is entered. Does anyone have any suggestions why this is happening.

kind regards,
Karen

Dear Karen,

Thanks for pointing out the bug. Please download again and reinstall the Form Maker. The bug is already fixed.

Hello,

I have installed both versions of the plugin, and both of them worked once each and then I get "Error, incorrect Security code."

What can I do?

Dear Irene,

Probably there are some problems with the sessions. Could you please give us (to [email protected]) admin access to your site and we'll try to fix the problem as soon as possible.

Thank you so much for the prompt reply.
I have created an admin account for you!

In www.neoathinaion.gr/test.html you can see a test page for the latest version.

Dear Irene,

There is problem with sessions, so we have changed it to reCaptcha. It's now activated and working, also it is more secure and bug free.

Thank you so much!!!

One last question, is it possible to change the reCaptcha width?

Thank you again
Irene

Dear Irene,

To smaller size or bigger?

smaller...when i insert the form in my frontpage i get something like that: www.neoathinaion.gr/test2.html

Dear Irene,

We have resized the reCaptcha. Also I've seen that you inserted the same form twice in the same page. This cannot be done. You either have to create a new similar form or duplicate the existing one. A form with the same id can not be inserted into the same page more than once.

Thank you again. I managed to resize it as well but it seems you made it even better!thanks!

I used the same form twice there just to show you the desired width. I use two different forms in the frontpage ( www.neoathinaion.gr/ ) but the second one does not display the recaptcha. I guess only one can appear per page, right?

You can insert as many captchas per form as you want. In other word you can have only one captcha in the form but you can have unlimited forms in the same page. However the same form can appear on the same page only once.

I've noticed all of these posts are old but I'm having the same problem now when using the Contact Form with captcha. Although the captcha is correctly entered, after submitting a popup says "Error, incorrect Security code"

I just loaded the update but results were the same.

The site is warkwyn.com; the page is www.warkwyn.com/about/contact-us/

Can someone please advise?

Thanks
Al

Dear customer,

Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.