left side menu is not displayed correctly

simone losi created the topic: left side menu is not displayed correctly

Hello,
I can not properly set the margins to do properly display my side menu to the left. They also do not understand why the ball comes out that I highlighted...



#15046
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Support replied the topic: left side menu is not displayed correctly

Dear customer,

Can you please give us a link to your Spider FAQ page?


Best regards,
Web-Dorado team


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#15047

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simone losi replied the topic: left side menu is not displayed correctly

#15050

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Support replied the topic: left side menu is not displayed correctly

Dear customer,

Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll look into your issue as soon as possible.


Best regards,
Web-Dorado team


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#15056

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simone losi replied the topic: left side menu is not displayed correctly

sorry, I do not like to give the admin credentials to anyone, you can just tell me which CSS file I can take to expand all and collapse all? I think that's the problem.
Thanks

#15058

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Support replied the topic: left side menu is not displayed correctly

Dear customer,

Can you please republish it so as we can have a look at your issue and advise you the css code?


Best regards,
Web-Dorado team


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#15059

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simone losi replied the topic: left side menu is not displayed correctly

sorry, ripublished now...
thanks

#15060

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Support replied the topic: left side menu is not displayed correctly

Dear customer,

Can you please tell us your Joomla version(2.5 or 3) ?


Best regards,
Web-Dorado team


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#15062

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simone losi replied the topic: left side menu is not displayed correctly

2.5.22

#15064

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Support replied the topic: left side menu is not displayed correctly

Dear customer,

The fixed version was sent to your mail. Please check it.


Best regards,
Web-Dorado team


Joomla extensions ,
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#15094

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simone losi replied the topic: left side menu is not displayed correctly

thanks, but nothing has changed from the previous version:
www.simonelosi.com/it/faq.html

#15107

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Support replied the topic: left side menu is not displayed correctly

Dear customer,

Unfortunately we can't say what has caused that issue without admin access. If it is possible,can you please provide us admin access? The problem might be caused by a conflict with other plugins and/or the theme installed to your website. In order to fix the issue we need to take a look at the code of the plugin. That is why we need admin access.
Here is our privacy statement: web-dorado.com/web-dorado-privacy-statement.html
So please feel free to share temporary admin credentials with us, which you can close right after the problem is solved.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#15109

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simone losi replied the topic: left side menu is not displayed correctly

the problem is the size, look at this new test:



#15121
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Support replied the topic: left side menu is not displayed correctly

Dear customer,

Yes, we have noticed it too. Can you please provide us a direct link to your administrator page so as we can log in?


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#15122

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