Submissions tab not available

Ian Walters created the topic: Submissions tab not available

I'm trying to follow the instructions to publish a submission of a wordpress form. (Form maker guide section 8 ).

When I create a page and click Insert Form Maker the Submissions tab as detailed in 8.2 does not exist.

I'm running version 2.6.5 on Wordpress 4.01 with Twenty Fourteen theme.

I've done the usual things like switching themes, turning off plugins etc.

Thanks
Ian.

#20579

Please Log in or Create an account to join the conversation.


Support replied the topic: Submissions tab not available

Dear Ian,

Please be informed, that Form Maker 2.6.5 is an older version, published in March, 2014. Unfortunately it does not have the options to publish the submissions on frontend of the website, which became available in the latest versions of the plugin.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#20598

Please Log in or Create an account to join the conversation.


Ian Walters replied the topic: Submissions tab not available

So how do I upgrade? I only paid for my license in May 2014

#20605

Please Log in or Create an account to join the conversation.


Support replied the topic: Submissions tab not available

Dear Ian,

You should have the latest 2.7.23 version available in your account of Web-Dorado.com, My Products section. Please download it.

Please deactivate and delete the version you have now, and then install the new one. This way you will keep your forms and submissions. But please note, that you will lose the data only in case of directly uninstalling the lite version.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#20629

Please Log in or Create an account to join the conversation.


Time to create page: 0.176 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us