i cant add fields on form
chalom ben hamou created the topic: i cant add fields on form
hello
its impossible to add fields on form nothing happens when i click on save...
what should i do?
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- chalom ben hamou
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9 years 4 months ago
Michael Kirsche replied the topic: i cant add fields on form
Same problem here.
I've created a new form (Form Maker Pro), where I try to add a new field, but save does not work.
When I edit an existing form, it works without problems!
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9 years 4 months ago
Michael Kirsche replied the topic: i cant add fields on form
Save as a Copy does also help (in addition to simply editing some of the existing forms).
The problem is only with newly created forms!
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9 years 4 months ago
Support replied the topic: i cant add fields on form
Dear Michael,
This usually is being a conflict with another plugin installed to your site. For suggesting a solution for this problem we will need to take a look at the problem. Could you please contact us to [email protected] and give us temporary admin access to your website?
Also please don't forget to mention the full link of your forum post in the e-mail.
Thank you.
Best regards,
Web-Dorado team
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9 years 4 months ago
Michael Kirsche replied the topic: i cant add fields on form
Thanks a lot for the pointer. I will check the "interference" with any of our plugins. An admin account is beyond my reach at the moment, I'll have to ask our site administrator.
As for the restrictions ("cannot add fields on newly created form"), I also experienced that certain option dialog windows (e.g. Paypal's Product Properties parameter windows) are not displayed and the entered prices in Paypal fields are not displayed in the "preview window" (although they work fine at the actual form on the website).
Best regards,
Michael
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9 years 4 months ago
Michael Kirsche replied the topic: i cant add fields on form
Here's a screenshot with a comparison of the demo and our site and the Paypal Product Properties dialog not showing up...
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9 years 4 months ago
Support replied the topic: i cant add fields on form
Dear Michael,
There probably are some Javascript errors on this page. We will need admin access to take a look and come up with a solutions for this problem. Please send the credentials to [email protected] whenever you're ready.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
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9 years 4 months ago
Michael Kirsche replied the topic: i cant add fields on form
You were right about the conflict with an existing plugin.
I am using the "Block Bad Queries" plugin in our Wordpress installation:
https://wordpress.org/plugins/block-bad-queries/
/
Deactivating the plugin "fixed" all the issues.
I guess Form Maker uses some of the query types that BBQ marks as ill-formed / bad queries.
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9 years 4 months ago
Support replied the topic: i cant add fields on form
Dear Michael,
Yes, it is probably blocking the queries, as it marks them as bad ones. But it should have a possibility to make exceptions for some scripts, doesn't it?
Thank you.
Best regards,
Web-Dorado team
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9 years 4 months ago
Michael Kirsche replied the topic: i cant add fields on form
No there are no options for executions, the simplicity of the plugin is why it's so popular among Wordpress users.
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9 years 4 months ago
Support replied the topic: i cant add fields on form
Dear Michael,
You can make a workaround by only deactivating the Block Bad Queries plugin when you are working with Form Maker, and after you're done, you can activate it back.
Thank you.
Best regards,
Web-Dorado team
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9 years 4 months ago
Michael Kirsche replied the topic: i cant add fields on form
Sure thing, that's how I've been using it all along since I've discovered the connection between both plugins.
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9 years 4 months ago
Support replied the topic: i cant add fields on form
Dear Michael,
Please feel free to let us know in case you need help with anything else.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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9 years 4 months ago