Form completed, Email not sent

David Njoku created the topic: Form completed, Email not sent

I have been using Form Maker for a couple of years now, and have never had any trouble. However, for the past week the admin email functionality has stopped working and I no longer receive any emails when a form is submitted. I cannot think of any reason why this would've happened since nothing else has changed. Please can anyone help me, or suggest what I should do?

#18364

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Support replied the topic: Form completed, Email not sent

Dear David,

Please give us (to [email protected]) temporary admin access to your website. We will take a look and try to fix the problem as soon as possible.

Also please don't forget to mention the link to your forum post in the e-mail.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18375

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Iwan replied the topic: Form completed, Email not sent

Suprisingly the same problem accured with my website.....NEVER had any problems with it. Now when i fill in the form and sent it, nothing happens...it just reloads the form screen and i see an empty screen, but it doe not send the email....

#18382

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Support replied the topic: Form completed, Email not sent

Dear Iwan,

Please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18386

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Richard Collinson replied the topic: Form completed, Email not sent

Hi same problem on previously working site. Any progress on a fix?

#18526

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Support replied the topic: Form completed, Email not sent

Dear Richard,

Please be informed, that these issues are unique on each website. The problem might be caused by a conflict with other plugins installed to your website and/or website's configurations.

So please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18545

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Eddy replied the topic: Form completed, Email not sent

Same issue!

Sent login info to [email protected]

#18615

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Support replied the topic: Form completed, Email not sent

Dear Eddy,

We have just responded to your e-mail and will soon start working on the issue.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18628

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Alberto Barrera replied the topic: Form completed, Email not sent

I have just the same problem. Do you need access to wordpress administration page?

#19133

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Support replied the topic: Form completed, Email not sent

Dear Alberto,

Yes, please send the temporary admin access credentials to [email protected]. We will take a look at the issue as soon as possible and fix it.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#19155

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