Simple captcha not displaying
Steven Durland created the topic: Simple captcha not displaying
When I first created my form the simple captcha worked fine. Now it has disappeared. When I try to find out why, I discovered that it is inserting inline style code "style="display:none". How can I fix that?
Here's the URL:
alamanceartisans.com/aag-membership-application-form/
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- Steven Durland
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9 years 8 months ago
Support replied the topic: Simple captcha not displaying
Dear Steven,
Please be informed, that on your form some code is preventing our product's Javascript functions to be called. This is a known issue, which has been fixed on updated versions. Please update the product.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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9 years 8 months ago
Steven Durland replied the topic: Simple captcha not displaying
Where do I find the updated version? All I see is a demo download.
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- Steven Durland
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9 years 8 months ago
Support replied the topic: Simple captcha not displaying
Dear Steven,
If you have the free version, you'll need to update the product from the Plugins section of your WordPress site.
In case of pro, please go to My Products section of your web-dorado.com account and download the update. You will need to deactivate and delete the version you have now and install the new one. This way you will keep your data.
Please note, that in case you directly uninstall Form Maker, you will lose the forms and submissions.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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9 years 8 months ago
Steven Durland replied the topic: Simple captcha not displaying
I updated the plugin. (I have Pro.) Still didn't work. You might want to look into it.
I switched to Recaptcha which does work.
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9 years 8 months ago
Support replied the topic: Simple captcha not displaying
Dear Steven,
Please give us (to [email protected]) temporary full admin access to your website. We will find out and solve the problem as soon as possible.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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9 years 8 months ago