Form submissions are not being sent to specified email addresses. My website is on a private intranet for local users only, is not out for the public. How can you help me with this? I have upgraded to version 2.7.8 but that did not fix the problem. Thanks!

Dear Elias,

First of all please make sure the email is not filtered to the spam or junk email folder.
- Try using another email address (preferably one with the same domain as your site)
- Wordpress uses PHP mail. Perhaps your hosting does not have sendmail enabled. Please contact your hosting provider.
- Alternatively, you can use SMTP, which should always work.

You can use this plugin for example: wordpress.org/plugins/webriti-smtp-mail/
Setting up an external SMTP server, such as GMail should work. But GMail requires authentication.

Mailer: smtp
SMTP Authentication: yes
SMTP Security: SSL
SMTP Port: 465
SMTP Username: your gmail full address
SMTP Password: your gmail password
SMTP Host: smtp.gmail.com

Hello,

Emailing from a different address from the same domain does not work either. PHP mail is enable. We prefer not to use an external server because of sensitive data.

Can we try something different like a remote session so you guys can look at my settings?

Thanks

Dear Elias,

Yes, we can. Can you please contact us to [email protected] ?