Problem with Plugin

Jay Horowitz created the topic: Problem with Plugin

Had form maker for 6 months. It expired. We purchased for new subscription.

Still wouldn't show up after purchasing. So I downloaded Version: 2.7.29.

Tried to install this. Got this error message
Unpacking the package…

Installing the plugin…

Destination folder already exists. /data/19/3/49/161/3049976/user/3397202/htdocs/wp-content/plugins/form-maker/

Plugin install failed.

I then Deactivated the old version from the Wordpress. Tried again. Got the same error message.

#24372

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Support replied the topic: Problem with Plugin

Dear Jay,

Deactivate and delete old(not uninstall) version and then install new version. If after deactivation and deletion you'll see that error again please go to wp-content/plugins/ and delete form maker folder and install new version.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#24395

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